Investigative Interviewing - Accidents & Stolen Vehicles
Learn the finer skill of interviewing and how to prepare for an interview and what questions to ask.
Investigative interviewing – Insurance Claim Programme
PIV-M 209 – Investigative interviewing
PIV-M 210 – Statement taking
This Investigative interviewing – Insurance Claim Programme concentrates on the interviewing of witnesses and the insured from an investigative perspective. Students will learn the finer skill of interviewing and how to prepare for an interview and what questions to ask. This is a 100% online course with no classroom component.
WHAT WILL SET YOU APART
The main outcomes of the programme are to assist you to:
- Demonstrate a well-rounded knowledge base for the verification/validation and assessment of insurance claims though effective investigative interviewing
- Application of the theoretical learning material during the verification/validation and assessment of insurance claims
- Produce comprehensive reports based on the objective facts found during the verification process that can be defended in a court of law
IS THIS COURSE FOR YOU?
Yes, definitely yes!
The purpose of the programme is to introduce students to the insurance industry and the specific business requirements for investigative interviewing during the verification/validation and assessment of insurance claims. Students will gain the necessary knowledge, skills and competencies to identify, analyse and solve problems relating to the verification/validation and assessment of claims to identify possible irregularities through effective investigative interviewing.