Customer Service for Insurance Professionals

Customer Service for Insurance Professionals

Course Overview

Gain an understanding of continuous improvement principles and develop the customer focus you need to attract and keep customers.

This course will teach you the continuous improvement principles that will help you attract new clients while retaining current customers. It will provide you with a comprehensive overview of the role of customer service in insurance organizations and the skills service providers need to deliver exceptional customer service. The course describes important customer service functions, processes, and technologies.

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