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Investigator Insurance | iVerification Academy
Investigator Insurance Overview In the aftermath of the 2008 global housing crisis, creditors, lenders, and insurance companies have become cautious and more diligent. Consequently, the insurance industry is currently experiencing a boom never seen before. However, with an increase in purchases of insurance, the number of claims has increased too, with some people even trying […]
Insurance Law and Practice

Course Overview The insurance industry infiltrates nearly every aspect of our personal lives and, for some of us, it influences nearly every aspect of our work. This program covers the essentials of insurance and insurance law for those working in the insurance industry or those whose work involves matters related to insurance. It explains risk […]
Customer Service for Insurance Professionals

Course Overview Gain an understanding of continuous improvement principles and develop the customer focus you need to attract and keep customers. This course will teach you the continuous improvement principles that will help you attract new clients while retaining current customers. It will provide you with a comprehensive overview of the role of customer service […]
Ethical Guidelines for Insurance Professionals

Course Overview Ethical behavior is crucial to preserving not only the trust on which insurance transactions are based, but also the public’s trust in our industry as a whole. The Ethical Guidelines for Insurance Professionals learning course was designed specifically for insurance practitioners and uses insurance-based case studies to outline an ethical framework. Bottom-Line Benefits: […]
Customer Service for Insurers

Course Overview Learn to see service from the customers’ view. Here is a definitive study of quality customer service in the insurance environment. This course will teach you to establish rapport, develop relationships, listen actively, take ownership of problems, speak positively, and help irate customers. Every insurance professional who has contact with clients faces the […]
Agency Operations and Sales Management

Course Overview This course focuses on insurance agency formation and the environment in which producers work. It describes and applies organizational management principles to the agency environment, reviews how to develop the public image of the insurance agency with an insurance consumer, and proposes solutions to the various issues agency principals and managers face. It […]
Selling Disability Income Insurance

Course Overview Explain the major forms of disability income insurance to your clients. This course explains the disability income risk and the protection afforded by this type of insurance. Both the individual and business markets are considered along with common riders and underwriting. The information in this course is designed to help insurance agents get […]
Life Concepts

Course Overview Get a comprehensive look at the life insurance industry. Beginning with basic insurance concepts and explanations of life insurance, annuities, and policy types, this course covers the need for life insurance and its uses in retirement planning, estate planning, and business planning. It also focuses on general information about insurance, including insurance, underwriting, […]
Insurance Fraud for Claims Professionals

Course Overview The insurance business, by its very nature, is susceptible to fraud. Insurance is a risk distribution system that requires the accumulation of liquid assets in the form of reserve funds that are, in turn, available to pay loss claims. Insurance companies generate a large steady flow of cash through insurance premiums. Steady cash […]