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REGISTRATION  CLOSES:

Semester 1 – 15/1/2021

Semester 2 – 15/4/2021

Semester 3 – 15/7/2021

Semester 4 – 15/9/2021

COURSE STARTS:

Semester 1 – 19/1/2021

Semester 2 – 19/4/2021

Semester 3 – 19/7/2021

Semester 4 – 19/9/2021

LENGTH:

10 weeks

EFFORT:

7 to 10 hours per week, self-paced learning online

INTRODUCTION

This Investigative interviewing – Insurance Claim Programme  concentrates on the interviewing of witnesses and the insured from an  investigative perspective. Students will learn the finer skill of interviewing and how to prepare for an interview and what questions to ask. This is a 100% online course with no classroom component.

WHAT WILL SET YOU APART

The main outcomes of the programme are to assist you to:

  • Demonstrate a well-rounded knowledge base for the verification/validation and assessment of insurance claims though effective investigative interviewing
  • Application of the theoretical learning material during the verification/validation and assessment of insurance claims
  • Produce comprehensive reports based on the objective facts found during the verification process that can be defended in a court of law

IS THIS COURSE FOR YOU?

Yes, definitely yes!

The purpose of the programme is to introduce students to the insurance industry and the specific business requirements for investigative interviewing during the verification/validation and assessment of insurance claims. Students will gain the necessary knowledge, skills and competencies to identify, analyse and solve problems relating to the verification/validation and assessment of claims to identify possible irregularities through effective investigative interviewing.

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